The Advantage Group and its family of companies have been successfully servicing all facets of accounts receivables for more than four decades. With the right mix of dedicated personnel, combined with the very latest in technology and reporting capabilities, The Advantage Group is poised to provide you with the best revenue recovery services to assist you in achieving your goal of increasing revenue. We offer our clients comprehensive medical billing services, early out and extended business office (EBO) services, third party recovery collections, custom-tailored programs and client-specific training/seminars.
Our success reflects a continued dedication to consumer and client satisfaction, quality control, increased recovery, and technological superiority. We are a committed leader in the accounts receivable management arena. Our professional specialists, along with our customer service and support personnel, make up our front line of production, delivering results others can only promise.
We offer the very latest in technology to ensure that seamless system integration is achieved. Whatever your communications protocol, data sources, or format(s) requirements might be, you can rest assured that we have the interface technology available to capture and manipulate the electronic data from your current information system. With such current communication and up-to-date consumer information, we have the capability to function as an extension of your office.
Staff, Experience Overview
Our support staff and management team are trained extensively and certified on the Fair Debt Collections Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and Health Insurance Portability and Accountability Act (HIPAA).
Our account representatives are especially trained to work with consumers to yield the highest level of customer care, and are among the most competent in the business. Our staff's success in working with consumers is based upon their understanding and consideration of overall financial concerns. We maintain a high percentage of bilingual account representatives on duty, at all times, to effectively communicate to your customers.
We are member of the ACA (American Collectors Association), HBMA (Healthcare Billing and Management Association), HFMA (Healthcare Financial Management Association), MGMA and AAHAM.